Privacy Policy

At Ezstream, we prioritize your privacy and are committed to protecting the personal information you provide. This Privacy Policy outlines how we collect, use, and safeguard your data when using our services.

1. Information We Collect

We collect the following types of information to provide and improve our services:

  • Personal Information: Name, email address, payment details, and billing information.
  • Usage Data: Information about how you interact with our platform, including streaming preferences, storage usage, and subscription plan details.
  • Technical Data: IP addresses, device type, browser type, and operating system.

2. How We Use Your Information

The information we collect is used for the following purposes:

  • To provide and manage your account and subscription.
  • To process payments and refunds.
  • To improve and personalize your streaming experience.
  • To communicate with you about updates, promotions, or changes to our services.
  • To ensure the security and functionality of our platform.

3. Sharing Your Information

We do not sell your personal information. However, we may share your data in the following circumstances:

  • With service providers who assist us in delivering our services (e.g., payment processors, cloud storage providers).
  • When required by law or to comply with legal obligations.
  • To protect our rights, property, and the safety of our users.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

5. Your Rights

Depending on your location, you may have the following rights regarding your data:

  • The right to access, update, or delete your personal information.
  • The right to opt out of promotional communications.
  • The right to request a copy of the data we hold about you.

To exercise these rights, please contact us at [email protected].

6. Data Security

We use industry-standard measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no system can guarantee absolute security.

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our platform. You can manage your cookie preferences through your browser settings.

8. Children's Privacy

Ezstream is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware of such data, we will delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and we encourage you to review it periodically.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at [email protected].